Job Description

Job Description

Job Description

Veterinary Practice Manager

Crown Town Animal Hospital is seeking a Full-Time Practice Manager that wants to grow with a full-service hospital. Crown Town Animal Hospital believes that the meaningful connection between animals and humans adds value to life.

Hospital Hours

Mon, Tues, Thurs, Fri: 8:00 AM – 5:30pm

Wednesday: 8:00 AM – 12:00 PM

Practice Manager Duties:

• Responsible for overseeing administrative duties including expense management, cash, control/banking, loss prevention, office, and medical supply ordering, staff scheduling, and inventory management.
• Oversee the daily operations of the hospital and actively manage all employees with frequent and direct communication on daily responsibilities and workflow.
• Function as needed in the practice as a Veterinary Technician, Assistant, or Receptionist.
• Assist in surgeries
• Identify areas for improvement in operational processes.
• Participate in the recruitment and selection process.
• Direct, lead, and mentor employees to realize their potential through individual goal setting and frequent communication to monitor progress and tweak goals as needed.
• Routinely lead hospital meetings and one-on-one meetings with employees and doctors.
• Oversee facility cleanliness and organization.
• Ensure compliance with all practice policies and procedures and with all local state and federal laws.

• Performs other related duties as assigned.

Required Skills/Abilities

• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, and unpleasant odors.
• Ability to always communicate professionally and effectively and maintain professionalism in emotionally charged / challenging situations.
• Ability to provide high quality customer service embodying a yes culture for clients.
• Ability to work effectively as a member of a team.
• Ability to work effectively with computers, software, and electronics.

Physical Requirements:

• Ability to lift patients with or without reasonable accommodations.
• Ability to stand for extended periods of time.
• Ability to lift, carry or move up to 50 pounds as well as walk, bend, twist, reach, push, and squat most of the workday.

Education and Experience:

• Veterinary medicine experience preferred.

Perks and benefits include:

• Tuition assistance to Penn Foster for veterinary assistants interested in becoming credentialed technicians

• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, spouse and eligible dependents available
• Paid time off / holidays
• Health Savings Account available
• Short term disability available
• Supplemental critical illness and accident plans available
• Uniform allowance
• Continuing education allowance for credentialed technicians
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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