Job Description

Job Description

Job Description

Company Description

** Sign-On Bonus Opportunity**

The Ark Animal Hospital is a well-established, progressive, fast paced, multi-doctor general practice located in Hiram, Ga. Our mission is to provide the best in veterinary care and services needed to keep your loyal companion happy and healthy. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General & Orthopedic Surgery, Digital X-Ray, Dental Procedures, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, Medical and/or Vacation Boarding, Grooming & more.

Hiram, GA is part of Paulding County, GA, one of the fastest growing counties in the county. Just a short drive NW of Atlanta, this rural town blends the best of the past, present, and future. The mix includes quaint, historic downtown shops to a wide array of nationally recognized retailers. The city sits on a beautiful natural landscape where outdoor enthusiasts can enjoy never-ending adventures, while the city also offers exceptional parks and recreational facilities for families to enjoy. The recently renovated Ben Hill Strickland Memorial Park can accommodate up to 500 guests and hosts many concerts, festivals, fireworks displays and other events!

Quality of life is second to none in Hiram. Bring your family and join us for a day, a weekend, or a lifetime! Hiram really does have it all. 

To learn more about us click here.

What we’re looking for...

A Veterinary Practice Manager who is passionate about serving those who love pets through advanced administration expertise with the superpower of attention to detail! This person has a keen ability to communicate with both pet parents and veterinary staff and thrives in environments where multi-tasking is the key to success.

What will you do?...

• Provide informal recommendations to the veterinary regional manager on staffing needs, advancement, re-assignments, work hours, or other status changes affecting receptionists.
• Lead on-the-job training to develop employee skills, give performance feedback, discuss corrective measures, and prepare appraisals.
• Recruit, hire, and onboard staff who fit the hospital's culture and needs and terminate those who don't meet guidelines or protocols. This includes managing job descriptions and helping set salaries.
• Promote the hospital to potential clients and the veterinary community by attending relevant local and regional events.
• Address and resolve informal employee complaints, explain hospital policies and procedures, and maintain effective communication between staff and management.
• Work collaboratively with all team members, supporting the hospital, doctors, and practice philosophy.
• Maintain accurate patient records, including the proper sequence of orders for tests, treatments, diet, and activities.
• Understand common veterinary terminology (e.g., anatomy, physiology, diseases, tests) to ensure accurate record-keeping.
• Communicate with pet owners, addressing and resolving complaints promptly.
• Exhibit strong leadership and client service skills, including creating work schedules, managing office staff, and demonstrating the ability to guide and motivate a team.
• Establish and maintain an inventory control system to ensure adequate supplies, monitoring product quantities, quality, and price points. Handle controlled drugs and manage equipment returns as needed.
• Answer phone calls politely and professionally and ensure unbiased judgment in handling personnel issues and disciplinary actions.

Qualifications:

• Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred
• knowledgeable in veterinary medicine terminology and how to run a veterinary hospital 
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset
• Open availability with flexibility to change hours based on hospital’s needs

** Sign-On Bonus Opportunity**

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles) 
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)   
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit  

Job Tags

Similar Jobs